Contact Us
Support & Questions
Have a question about your order, need help choosing the perfect piece?
At Krestella, your experience means everything to us. Whether it’s styling tips, size guidance, tracking your order, or just saying hello — our support team is here to assist you with care and kindness.
+ 61 3 8376 0000
F.A.Q
You might find your answer in our.
From shipping times to jewelry care, we’ve covered our most commonly asked questions to save you time.
Still need help? We’re just a message away!
We usually ship within 1–3 business days. Delivery time varies based on your location but typically takes 4–7 working days within India.
Yes, we offer a hassle-free return and exchange policy within 7 days of delivery (conditions apply). Please check our Returns page for full details.
Yes, COD is available on select pin codes. You’ll see the option at checkout if eligible.
We’re proudly based in Noida, India, and we ship pan India.